Servicing all 50 states nationwide
1 (405) 367-1109
hr@virtualdeskjobs.com

Call Support Agents

Call Support Agents

Mommy Jobs Online
Published
August 11, 2020
Location
Dover, DE
Category
Job Type
Job ID
mommyjobsonline
Salary
$17.00 Per Hour
Education Requirements
High school

Description

Mommy Jobs Online (mommyjobsonline.com) is now seeking Call Support Agents. We are the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

Job Description - may perform one or more of the following:
Completes questionnaire/survey via telephone using standard scripts and standard operating procedures.
Obtains and/or verifies needed information for our cases by answering incoming calls
Makes outgoing calls when further information is needed
Documents all call information according to standard operating procedures
Routes calls to appropriate departments
Utilizes scripted Frequently Asked Questions to respond to caller inquiries
Maintains and improves quality results by adhering to standards and guidelines; recommends improved procedures
All other duties as assigned.
Hours: Schedule (Central Time) to be determined by availability.

Total: 25-29 hours

Pay: $17.00 per hour

To Become An Agent

*Please apply and register at mommyjobsonline.com. Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process.

​Reference agent id code MJOLCarolH when you register online.

Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly.

Jobseeker Live Chat - https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default

Skills

Mommy Jobs Online (mommyjobsonline.com) is now seeking Call Support Agents. We are the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

Job Description - may perform one or more of the following:
Completes questionnaire/survey via telephone using standard scripts and standard operating procedures.
Obtains and/or verifies needed information for our cases by answering incoming calls
Makes outgoing calls when further information is needed
Documents all call information according to standard operating procedures
Routes calls to appropriate departments
Utilizes scripted Frequently Asked Questions to respond to caller inquiries
Maintains and improves quality results by adhering to standards and guidelines; recommends improved procedures
All other duties as assigned.
Hours: Schedule (Central Time) to be determined by availability.

Total: 25-29 hours

Pay: $17.00 per hour

To Become An Agent

*Please apply and register at mommyjobsonline.com. Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process.

​Reference agent id code MJOLCarolH when you register online.

Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly.

Jobseeker Live Chat - https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default

Apply
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