Customer Care Professional
Mommy Jobs Online (mommyjobsonline.com) is now seeking Customer Care Professionals to join our team. An Inbound Customer Care Professional is responsible for fielding inbound telephone calls, internet chat requests and inbound email requests in a fast paced, dynamic environment with a focus on technical support using the web and computer.
This position is full time and part time, up to 40 hours per week to start. Evenings and weekends required. Flexibility necessary.
- Must speak fluent English and preferably Spanish.
- Be able to type 35 words per minute or greater;
- Have a high speed DSL or cable connection, rated 2 MB down, 384k up (minimum), 5 MB down and 512k up (preferred)
- A dedicated home office space, which is free from distraction, and with a door that can be closed and locked. We may ask you to provide a picture of this space.
- A personal computer running Microsoft Vista, Windows 7 with 1 GB of RAM and 2.0 GHZ processor (minimum), 2GB of RAM and Dual Core Processor (recommended). Windows 8 may be used with a minimum of 2 GB of RAM and a dual core processor, 4 GB is preferred..
- A 17" flat panel monitor (minimum), 19" or greater flat panel recommended.
- A webcam, for training and collaboration purposes.
- Wired networking connection (wireless is not permitted).
- Laptops are not eligible for the work-at-home agent program.
- You will be required to submit visual proof of your work-at-home environment by providing pictures of your workspace. Your workspace must be a dedicated working environment with a lockable door that is used exclusively by you.
- An approved-brand USB headset for VOIP.
- Hired agents will be responsible for purchasing a brand recommended USB headset (a list is available from recruitment), approximate price is $40.
- Must be able to sit for extended periods of time in a chair.
This position starts at $14.00 USD per hour for all new candidates. Maximum pay for this position grade with seniority, tenure and experience is $18.00 USD.
This position requires each candidate submit to a background screening as a condition of employment.
To Become An Agent
*Please apply and register at mommyjobsonline.com. Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process.
Reference agent id code MJOLCarolH when you register online.
Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly.
Jobseeker Live Chat - https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default
An Inbound Customer Care Professional is responsible for fielding inbound telephone calls, internet chat requests and inbound email requests in a fast paced, dynamic environment with a focus on technical support using the web and computer.