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Rapid Response Agent – Work Remote

Rapid Response Agent – Work Remote

Mommy Jobs Online
February 19, 2020
Netawaka, KS
Job Type
Job ID
$17.65 / hr
Education Requirements
Not specified


Primary/Essential Duties and Key Responsibilities:
• Provide in-depth support via phone, email or remote session
• Troubleshoot payroll and software issues from our clients & partners and guiding users through corrective steps
• Enter and maintain customer call problem/description detail into CRM
• Be empowered to make quality decisions as a Subject Matter Expert
To Become An Agent
*Please apply and register at Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process.
Please reference Agent ID MJOLBarbaraChandler on your request.
Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly.
Jobseeker Live Chat -


• Strong decision-making, multi-tasking, analytical, verbal, and written communication skills
• Strong relationship building skills and account management experience
• Solid experience using MS Office and CRM systems.
• Strong team player, positive attitude, and passion for providing World Class Customer Service
• Minimum 3 years work experience utilizing strong customer service skills in a professional setting
• Ability to work in a remote setting and be a strong team player.
• Experience supporting end users within a hosted, Software as a Service offering
• Knowledge of Human Resources, Payroll, or Benefits
• Experience in Banking, Logistics, Hospitality, or other customer focused industry
Physical Requirements:
• The person in this position frequently communicates with internal teams and customers via phone, email and in person.

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Please call us 405 623 3145 to place your order -

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