PO Box 49001 Yukon, OK 73099, USA
1 (405) 494 - 0214
hr@virtualdeskjobs.com

Travel Booking Reservationist (call center, retail, or similar setting)

Travel Booking Reservationist (call center, retail, or similar setting)

Remote Flexible Jobs
Published
January 28, 2020
Location
Remote, Alabama
Category
Job Type
Job ID
Remote Flexible Jobs
Salary
$18.00-$21.00 per hour
Education Requirements
High school

Description

Remote Flexible Jobs (https://remoteflexiblejobs.com) is seeking for a full-time professional travel booking reservationist to work from home.

​This is a remote, independent contractor role that provides personalized customer service through phone, email and/or live chat support. Identifies and resolves problems, as well as provides a consultative sales approach regarding various options to guide callers to the right solutions for their individual needs. Works in a fast-paced, work-at-home, and a customer-service environment.

RESPONSIBILITIES:

Practicing excellent verbal and written communication skills.

Providing top-notch, customer-service skills while guiding callers to the right solutions for their specific needs.

Having a positive attitude; being flexible and adaptable to change.

Researching, navigating and independently locating answers from web pages and resources in a variety of situations.

Communicating effectively, based on a customer’s mindset.

Exercising strong, multitasking skills while navigating through multiple websites and being available for incoming calls.

SALARY: $18.00-$21.00 per hour

Let's Get Started!

Apply and register today at https://remoteflexiblejobs.com/join-now and select the Remote Customer Service Job Network.

Please reference user code RFJTanyaPhilip.

Please contact our office staff at 1-405-633-0079 if you have any further questions.

Skills

EDUCATION & EXPERIENCE: At least 1 to 2 years of experience in a high-volume, customer-service role (i.e. call center, retail or similar environment). Have achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install and uninstall applications. Ability to download products and applications using various browsers. Experience with complex problem resolution is a plus.

TECHNICAL REQUIREMENTS:

Processor must be: Intel Core i5, i7, i9 or AMD A10, AMD A12, AMD Ryzen, or AMD Threadripper.

8 GB of RAM or higher (standard req is 4 GB). Windows 10 ONLY.

COMPETENCIES:

Mathematical Skills: Ability to quickly and accurately add, subtract, multiply and divide.

Technical Skills: Proficient data-entry skills. Ability to achieve a "meets expectations" rating or higher on scorecard.

Problem-solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues.

Organizational Skills: Ability to organize people or tasks, adjust to priorities and learn systems— within time constraints and with available resources. Must be detail-oriented.

Multitasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume.

Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions.

Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources.

Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position.

Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required.

Computer Literacy: Ability to function in a multisystem Microsoft environment—using Word, Outlook, intranet, the internet and software applications.

Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate.

Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation.

Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks.

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