Work From Home Customer Care Representative
Description
Mommy Jobs Online is looking for a Customer Care Representative full-time, part-time 80 hours/month or on a mini-job basis.
An ideal candidate for this position has excellent communication skills, is a natural learner, an out-of-the-box thinker, empathetic, technically-minded, and unflappable. To succeed in this role, you must be highly adaptive and be able to work in a fast-paced, highly interactive environment.
WE OFFER YOU
• a great work-life balance - work from wherever you are on a flexible shift schedule
• we are a fact- and engineering-driven company (including the founders)
• to work on something important. A lot of businesses say they change lives, but we actually do it. We've helped millions of people find love and happiness.
• paid vacation
• a competitive salary
YOU WILL
• provide friendly and efficient customer support by handling front-line issues via Zendesk email.
• our award-winning apps are used by millions of active users every day
• troubleshoot customer problems in a systematic, solution based and customer focused manner
• moderate user content like profile photos
• investigate reported abuse and take appropriate action
• work agile with a motivated and innovative small team (including us, the two founders)
• work on a mostly flexible schedule, but some weekend availability is expected.
To Become An Agent
*Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions.
Please reference Agent ID MJOLBarbaraChandler on your request.
Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly.
Jobseeker Live Chat - https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default
Skills
JOB REQUIREMENTS
• have a high level of written and spoken fluency in German and English
• have an accurate spelling and grammar
QUALIFICATIONS
• Must be committed and able to work independently
• Must have an eye for detail
• Must be tech savvy with sound computer skills
• Must be able to work from home with a fast internet connection
• Must be self-motivated and energetic
